Privacy Policy
What we collect when you use Dcbet9 Casino, why we collect it, and what rights you keep over your own information.
Information We Collect
When you register, we collect identifying details such as your name, date of birth, and email address, needed to confirm you meet the age and eligibility rules in our Terms & Conditions. When you deposit or withdraw, our payment processors share transaction records with us, though full card or wallet credentials are handled by those processors, not stored on our own servers. We also log basic technical data — browser type, device, and approximate location — for security and fraud prevention.
How We Use It
Account data is used to run your account: processing deposits and withdrawals, applying bonuses correctly, verifying your identity when required, and responding to support requests. We also use aggregated, non-identifying data to understand which games and pages are popular, which helps decide what to add to the library described on our About Us page.
Data Security
Account and transaction data is encrypted in transit and access is restricted to staff who need it to do their job — support agents handling a query, or compliance staff processing a verification request. No online system is completely immune to risk, but we apply industry-standard safeguards and review them periodically.
Your Rights
You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or request account closure and associated data deletion, subject to the record-keeping periods required by our licence. To exercise any of these, use the channels listed on our Contact page — requests are handled by the same support desk that covers general account queries.
Your data, handled carefully
Play with confidence knowing your information is protected.